The perceived impact of the Benchmarking process on organizational effectiveness.

The bind defines benchmarking as the butt against of identifying the highest standards of excellence for products, services, or processes, and because making the emendments necessary to come to those standards commonly called the best practices. In 1995, more than 70% of portion 500 companies utilise this model on a regular basis. A survey was utilize to assess the effectiveness of benchmarking techniques among some(prenominal)(prenominal) types of industries across a pattern of settings. A questionnaire was mailed to 1,000 organizations throughout the joined States. A amount of 292 questionnaires were returned, with 252 existence usable for this guinea pig. 16% of the organizations indicated that they had a benchmarking program. The research shows several reasons of why companies undertake a benchmarking project. The top reasons set were: 1.         To asphyxiate costs. 2.         To make better productivity. 3.         To remediate quality. 4.         To improve profitability. 5.         To improve customer service. 6.         To improve a certain movement process. 7.         To protect market share. 8.         To avow a jump on competitors. 9.         To open up an find for growth. 10.         To enhance job happiness. The article provides substitute that the benchmarking technique improves participants productivity, quality, comfort and performance.

Adequate planning, training, open interdepartmental communication, support and commitment by Senior forethought and exposit implementation plans to perform benchmarking projects were identify as significant factors that contributed to the victor or omiture of the benchmarking project. After reading the article, I think the author genuinely believes in the benefits of the benchmarking technique. However, the facts and figures from this study does support his findings in the article summary. Elmuti in any case presents the findings of why benchmarking projects fail to nurture hold of the desired results. I agree with the terminal that Elmuti reaches in his article. Benchmarking is discussed in Chapter 10 in the Strategic Management text. According to... If you deficiency to get a full essay, hostelry it on our website: Ordercustompaper.com

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